Early in the morning of April 1, 2026, a technical problem occurred in the system managing registration information for faculty and staff, and some information regarding personnel appointments, departures, and transfers effective April 1 was not correctly reflected in the system. As a result, there were cases where staff directory information was not up to date, and cases where abnormal behavior occurred in the use of UTokyo Accounts. In particular, some faculty and staff members who were newly appointed on April 1 were unable to use their UTokyo Account.
At present, most of the issues have been resolved. However, users of the office work terminal “UTerm” are advised to pay attention to any communication from their departmental PC administrators.
Note: We are sorry, but the English translation may not be fully translated. Please refer to the Japanese page for the latest informations.
Impact and Workarounds
Issues Already Resolved
If you experienced any of the following issues, they have already been resolved. Please try the operation again.
- When you receive the Notification regarding password for the UTokyo Account and attempt to change your initial password, you see a message such as “You don’t have access to this” or “Your sign-in was successful but you don’t have permission to access this resource” and cannot proceed.